Shipping

Shipping and Delivery Policy for roost-modern.com

Availability: Express Delivery is accessible to most Canadian metros and suburbs, provided the order consists of eligible in-stock items. Standard Delivery extends across Canada.
Process: Order processing commences upon receipt of credit card verification and authorization.
Restrictions: Shipping is unavailable for P.O. Box addresses due to restrictions by our delivery service providers.
Pricing & Delivery: Pricing and estimated delivery dates are calculated and displayed at checkout, based on the delivery postal code, fulfillment location, order dimensions, and weight.
Refunds: Shipping fees are not refundable. Please refer to our full return policy at roost-modern.com for more details.

Applicability: This option caters to oversize and overweight deliveries.
Pricing & Delivery: The price and estimated delivery date are displayed at checkout, calculated based on the delivery postal code, fulfillment location, order dimensions, and weight.
Process: Processing commences upon receipt of credit card verification and authorization.
Important Information: Additional shipping charges may apply for large items, heavy items, large orders, or orders outside our local delivery areas. If needed, a customer representative will contact you with the shipping surcharge amount or provide the option to cancel your order.
Delivery Inspection: At delivery, a mandatory inspection ensures the items are in excellent condition and damage-free. Customers sign an acceptance form acknowledging the satisfactory condition of the items. If you indicate on the form the existence of any damages, you must notify our customer service team within 24 hours of delivery.
Refunds: Shipping fees for these deliveries are not refundable. Please refer to our return policy at roost-modern.com.

For more information, please see our complete policies at roost-modern.com.